UPDATE Messages:
Dear Sir/Madam,
This is an automated response to the message, which you sent to the American Citizen Services Unit at the Consular Section of the U.S. Embassy in Kyiv, Ukraine. Thank you for your email. Unfortunately, due to changes in how Social Security services are provided overseas, ACS Kyiv is unable to respond to your message. Please see below for alternative methods of acquiring the information or services you may be seeking.
The Social Security Administration (SSA) has consolidated its overseas operations into several regional offices that provide a full range of SSA services for U.S. citizens residing outside of the United States. Effective October 1, 2017, individuals residing in Ukraine who require Social Security services or have questions about SSA benefits must contact the SSA Federal Benefits Unit (FBU) located in Warsaw, Poland, rather than the U.S. Embassy in Kyiv, Ukraine.
Please be advised that, as of October 1, the U.S. Embassy in Kyiv, Ukraine, can no longer accept telephone calls, emails, or walk-in consultations regarding Social Security issues.
Residents of Belarus, Czech Republic, Estonia, Latvia, Lithuania, Russia, Slovakia and Ukraine, serviced by Federal Benefits Unit Warsaw may contact the FBU Warsaw in a variety of ways.
The most efficient method of reaching the FBU is by using their Online Contact Form at:
https://pl.usembassy.gov/u-s-citizen-services/social-security/fbu-warsaw-contact-form/Other contact options include:
* Fax: +48 22 504 2281
* Mail: U.S. Embassy Warsaw
Federal Benefits Unit
ul. Piekna 12
00-539 Warsaw
Poland
* Telephone: +48 22 504 2112
Phone lines are open Monday, Tuesday and Thursday from 9:00 a.m. to 12:00 p.m. (Warsaw time)
* Email: FBU.Warsaw@ssa.gov
Contact details for Federal Benefits Units worldwide can be found at
https://www.ssa.gov/foreign/iclaim.htmKind regards,
American Citizen Services Unit
Consular Section
U.S. Embassy, Kyiv, Ukraine
+38 044 521 5566
AND FROM WARSAW:
If you haven't applied for Social Security read carefullyThis is an automated response from the Federal Benefits Unit mailbox. Thank you for your message. Due to high volume of correspondence processed by our section, please allow 10 business days for a reply to your inquiry.
For information on SSA issues please visit our website at
http://poland.usembassy.gov/fbu.html.
You can apply for Social Security retirement, spouse, Medicare only or disability on the Internet at https://secure.ssa.gov/iClaim/rib . Once you submit the application online, print the receipt, and wait. We will contact you in about 6-8 weeks to review your claim and to request needed documents.
Online hours of operation are:
? Weekdays 5 AM - 1 AM Eastern Time (ET)
? Saturday 5 AM - 11 PM ET
? Sunday 8 AM - 11:30 PM ET
? Holidays 5 AM - 1 AM ET
Thank you. Federal Benefits Unit, Warsaw
***
To jest automatyczna odpowiedź ze skrzynki pocztowej Biura Świadczeń Federalnych. Dziękujemy za wiadomość. Z uwagi na dużą ilość korespondencji wpływającej do naszego biura odpowiedzi udzielimy w ciągu 10 dni roboczych.
Zapraszamy na stronę internetową naszego biura
http://polish.poland.usembassy.gov/fbu.html, gdzie można uzyskać więcej informacji na temat spraw związanych ze świadczeniami z Social Security.
Biuro Świadczeń Federalnych, Warszawa
BECAUSE I just received THIS on my phone:Please contact Warsaw FBU Unit at FBU.Warsaw@ssa.gov or +48225042112 to get Authorization for ID verification in December before you call the U.S. Embassy, Kyiv.
Verification cannot be provided without FBU authorization letter.
and this via e-mail:Dear beneficiaries residing in Ukraine,
Please contact Warsaw FBU Unit to get Authorization for ID verification in December before you call the U.S. Embassy in Kyiv. Verification cannot be provided without FBU Authorization letter.
The most efficient method of reaching the FBU is by using their Online Contact Form at:
https://pl.usembassy.gov/u-s-citizen-services/social-security/fbu-warsaw-contact-form/Other contact options include:
Fax: +48 22 504 2281
Mail: U.S. Embassy Warsaw
Federal Benefits Unit
ul. Piekna 12
00-539 Warsaw
Poland
Telephone: +48 22 504 2112
Phone lines are open Monday, Tuesday and Thursday from 9:00 a.m. to 12:00 p.m. (Warsaw time)? Email: FBU.Warsaw@ssa.gov
Kind regards,
American Citizen Services Unit
Consular Section
U.S. Embassy, Kyiv, Ukraine
+38 044 521 5566
Official
UNCLASSIFIED
Mkay?